We accept the following payment methods:
Credit cards. Paypal. Cash on delivery. Immediate bank transfer. IDEAL. SOFORT. GiroPay
Please note that certain payment methods are only available in some countries.
Delivery is carried within 25-50 days. The costs may vary depending on the country in which the shipment is to be delivered.
For more information click here (shipping & payment)
For each product on our product page you will find a table showing its size.
If you have any questions, please feel free to contact us.
If the size of the ordered item does not fit, you can easily exchange the item within 14 days.
We may change the order, cancel, change color or size, or process payment and shipping as long as the item is not already available or has not been shipped. A further order has to be placed separately and cannot be added to the existing order.
If you would like to make a change, please contact us.
The refund will be made by the same method of payment as you indicated when placing your order. Orders by surname will be refunded to your bank account. Only in case of delivery of a wrong item we can refund shipping costs. Customs duties and taxes are not refunded outside Europe.
We regret that we cannot accept exchanges, returns, withdrawals or cancellations of personalized products. The same applies to custom-made products.
Taxes and customs duties will be charged according to your delivery address and the country from which you order.
If you have forgotten your password, you can request a new password under „Forgot password“ in „My account“.
You can place an order either as a registered customer or without registration. If you want to register because you are a new customer, click on Register to enter your data.
To unsubscribe from the newsletter you can select the link (unsubscribe) in the newsletter e-mail.
If you would like to receive an article that you have bought out or is no longer available, please do not hesitate to contact us and ask for this article. We will give you an immediate response as soon as the item is available again or write on a waiting list to get the highest customer satisfaction.